odu-rent-norfolk

Resident Testimonials

Lamar, was great. He came at an appropriate time and helped with my door code. He also assisted me in putting in a work order for a new fridge. 5/5 service. Thank you Lamar!!

MonJer Toe

13:33 03 Aug 23

I had the pleasure of meeting a young lady named Brittany. She actually reached out to me for a catering event for her company. She was very pleasant to work with. Any questions I had for her was responded to in a timely and professional manner.

denise brown

18:28 01 May 24

The maintenance team is so great ! Always comes right away when we put in a maintenance request! Mr. Jimmie Scott always gets the job done along with his team ! Great work always !

Arie Berry

19:59 25 Sep 23

Had a burnt out lightbulb in my room and submitted a request to maintenance and never heard anything but they said it had been fixed. One of the maintenance men, Lamar was working on my neighbors house today and went out of his way to get me a new lightbulb and install it as well, took time out of his day while he was busy. Really appreciated it, great customer service

Adonis

15:30 20 Oct 23

I had the pleasure of having Mr. Jimmie Scott fixing my leak in my house when the residents water heater broke that lived above us. I called the emergency hotline and he came as soon as possible around 12-1 at night . Great and hardworking. Thank you Jimmie!

Mya Hunter

16:20 13 Dec 23

Jimmie with the maintenance department was great! He responded to our request very quickly, and was super helpful fixing the issue at our house. No one enjoys having to put in an order but he made it the best it could be.

Lucas Corvin

16:24 17 Nov 23

Mr. Jimmie Scott was very kind & attentive, he fixed our ac as requested and checked extra things I had concerns for. He ordered dryer parts for us and checked all our filters while he was here. Thank you!

ShayButtaTV

14:51 11 Sep 23

Lamar from maintenance is amazing! He listens to what you say and checks it out. He always follows up and asks if there is anything else he can do. After he did an amazing job fixing and painting the bedroom/bathroom, I asked for a new door sticker because it was white washed a little and he brought me a new one! Thanks so much, Lamar! You're the best.

Lindsay Cook

18:07 07 Sep 23

I moved in and the property was not up to date. Ms.Vonda came in and got everything taken care of very quick and even left me some stuff to make everything smell nice. She made my first day here better than what it started out to be.

JAS CURTIS

20:27 11 Aug 23

Odu Rent has a tremendous Team and work very efficiently. I’d like to Thank Sarah & Lexi specifically for helping me through my renting process and making sure I was all set to move forward .

Jalen Camper

15:37 28 Jul 23

I met Mrs. Vonda and wow! She was very personable and easy to talk to. I asked if she could help me (as I'm older in age) and she did so without hesitation and a huge smile. I would say she is one of a kind! I hope she is here to stay. Her customer service is top notch and rare.

Sevin Powers

00:33 20 Apr 23

I can’t lie, I’ve had a few issues since being in this unit but Brittany has always been helpful in finding a resolution to my issues. Also, Mondo in maintenance has also been a tech to make sure everything is working properly before leaving the property; with them I always know I’m in good hands.

Abdoul Wane

20:25 26 Jun 24

Lamar fixed our ceiling fan super quickly. His service was very friendly and efficient. 10/10 recommend Lamar if you need anything done

Thalia MORISI

15:59 28 Jul 23

Joe from Maintenance has saved me twice after hours. Look, no storages maintenance team and staff in general has ever impressed me like this. He got me out of not one but two situations in a week where somehow my keys managed to find their way into nightmare scenarios. Thank you so much for your help

David Miles

05:16 15 Jun 23

Justin came to repair a few things within our home and his service was absolutely stunning. He respectfully introduced himself and was very kind throughout the whole repair process. He made us comfortable and completed his tasks in a. Timely manner. I’ve lived with odu rent for the past year and he has to be one of the best maintenance men !

Laila Azzouzi

15:24 25 May 23

The ODU rent team does an awesome job. My roommates and I have been tenants at one of their properties for over a year and we love the house. Their team does a terrific job. We once had a problem with our shower and Jesse came and helped us out in no time. He's the best. They're all great people and I would recommend to anyone. 10/10

Monarch Ultimate

21:06 04 May 23

I had an amazing team lead by Ms. Vonda twice. They made my experience easy going and took care of all my needs with amazing hands... Will always remember this experience being I thrive for and with customer service.

Jay S

14:07 21 Jun 23

10/10 would recommend. Super convenient and great properties. We had a problem with our drain once and Joe came within an hour of us submitting the request and fixed it in no time. Awesome guy

PARKER BRANDT

19:46 18 Jan 23

I’ve had wonderful experience living at ODU Rent! The ODU Rent team is amazing! Everyone is so helpful anytime I have a question or concern they are always ready and willing to help find a solution. Your hard work doesn’t go unnoticed!

Kenisha Hardy

15:14 06 Jan 23

ODU rent is a professional rental company that makes renting with them feel like home. The house and employees are great. Great living home and company!!

LEILA ELAHI

21:47 16 Jan 18

Mike and Joe from odurent came within the first 15 minutes of my order and resolved our toilet issues that were raising our water bill rapidly! Great work

Ray Pleasants

20:35 13 Oct 22

Had a great tour with Austin, definitely made the experience more fun and enjoyable. Walked through the apartment and had a great exchange with possible furniture and arrangements. Super communication skill regarding the on going maintenance and renovations being done as well!

louay abdeladig

20:55 14 Mar 25

Hey let me tell you after one year Lisa is the best consultant I have talk to so far so help with the college students who are learning rent and starting there journey of real life paying there bills I appreciate your attention and support during this difficult time. Thank you again always with realness....

Audrie Chandler

15:14 03 Aug 26

I was moving out of my old place and had a small fee left over on my account that needed to be paid off. Lisa helped me so much by letting me know that my security deposit covered the remaining of the balance left on my account. THANK YOU SO MUCH LISA!!!

ASHTON DANIELS

18:25 05 Aug 26

I had the wonderful help of Mrs. Lisa with accounts! I just got a new job and I ran into an issue with paying my rent on time due to starting my job at an awkward time. Amidst the latency with communication in emails, I was able to reach her in accounts and she was able to resolve the matter with so much tender love, compassion, and care! I was able to get everything resolved! Thank you Mrs. Lisa!

Mya Hunter

17:53 05 Aug 26

Alexa was a wonderful tour guide during the visit to one of the ODUrent properties. She was friendly, professional, and made the whole experience comfortable and fun. Alexa answered my questions clearly, was patient throughout the tour, and gave me a great impression of both the property and the team. I really appreciate her help!

AGYARE ASANTE

18:29 14 Apr 26

Ramando in the maintenance service is amazing, he came and cleaned out a flooded bathroom and did a great job while fixing the problem and the results that were to come from it. He was still upbeat and willing to talk to us even after a situation like that. He was great, thank you!!

Lucy kenworthy

19:20 10 Jun 26

I went on 2 tours, one with Kristen and one with Cam. They both were extremely helpful and professional making the process easy. Any questions or concerns I had, they were able to answer and help. If you are looking to tour through ODU rent, these two are the best!

renee dieso

16:49 13 Feb 26

Kirsten took my friend and I on a tour of a house, she was very organized and put together. She had answers to all of my questions and more. She was very likable and made the experience fun and easy!

ALYSSA CICCONE

18:31 27 Feb 26

Excellent Maintenance ServiceI recently submitted a maintenance request and was impressed by how quickly and efficiently it was handled. The team arrived right on time and resolved the issue so seamlessly that I've already forgotten there was ever a problem.What stood out most was their courteous approach and the care they showed—it's clear they understand that a comfortable home matters, especially for families.ODURENT has been a wonderful place for my family to stay.

Dineshkumar Rajendran

15:42 23 Dec 25

ODUrent has been easy and straightforward, and made finding housing near ODU an enjoyable experience. Their housing options are extensive and priced fairly for low-income college students. Alexa made my housing search quite fun, and gave me wonderfully informative tours! Overall the customer service has been excellent and I would recommend using ODUrent to any ODU student.

Jonah McCarthy

19:15 11 Feb 26

Needed my Air conditioner fixed and my boy romando came through and helped big time. This man has helped me several times and always delivers the best service.

Patrick Tafe

21:57 18 Aug 25

Just making my rounds of reviews, I stopped in before the holidays. The staff was very friendly and helpful, and also answered all of my questions. I appreciate the kindness, and look forward to renting with you guys in the future.

Angelina Leflore

19:37 26 Dec 22

I had the pleasure of going on a tour with Alyssa and Austin, and I can confidently say it was an unforgettable experience! From start to finish, they were both incredibly knowledgeable, engaging, and passionate about the area we were exploring. Alyssa's enthusiasm was contagious, making each stop feel like a new adventure, while Austin's deep insights added layers of history and culture that made everything come to life. Their energy and attention to detail made the tour both fun and educational. I highly recommend them to anyone looking for an amazing, personalized tour experience. They truly made the day special!

Fishin Socks

20:45 26 Feb 25

Nasir has helped me every step of the way of helping me find properties that fit the best for me and my roommates. Any questions I’ve had he’s been quick to reply. Overall great experience thanks to him.

Damon

16:47 29 May 25

Ive had a really good experience with the Maintenance crew and in specific, Remondo! He’s been doing an amazing job and has seriously helped us out with multiple issues around the house! He knows what he’s doing and I’ll be making sure to ask for Remondo if I ever have an issue!

QUIRIATT TOLEDO MAISONET

15:47 17 Apr 25

My 5 stars is for the maintenance team. Romando always has so many tickets they get done but they always do it right and are friendly to both me and my pets. I’m very happy with their services!! They make it worth it to stay here. You will have a great peace of mind knowing if you ever have a problem they want to help set you straight!

Sierra Spring

16:35 28 Apr 25

Avontia is the best, she helped me with all my move in questions! She is very personable and knowledgeable! She is a true asset here!

Raven Wilkins

14:02 30 Jul 24

I am a student at ODU and I have had a good experience leasing thus far. Any maintenance requests I put in are handled immediately. My roommate was kicked out for not being able to afford the place (despite it being more affordable than on-campus housing). ODURent splits the lease costs, however, so I was only responsible for my portion of rent as long as I got a replacement roommate in a timely manner. I do wish there was an easier way to handle utilities through the company ODURent so that those would be split evenly even with irresponsible roommates.

Kayrene Woods

15:04 14 Nov 24

Lived here for about 2 years, other than a roof leak which maintenance fixed quickly it has been great! Avontia in customer service is always super helpful and quick to address my questions!

Nathan Schwarzwalder

15:41 14 Nov 24

Avontia has a great personality and is pleasant to be around. She did a great job assisting me with understanding the pet policy. She is very knowledgeable and was able to answer all my questions.

Kristina Bradley

00:29 21 May 24

I recently had the pleasure of interacting with Brittany, a customer service representative at ODU and I must commend her exceptional service. Her communication skills were impeccable as well. She responded promptly to my emails and calls, demonstrating her commitment to providing timely assistance. I highly recommend Brittany as a customer service representative. Her exceptional skills, empathy, and commitment to providing the best possible experience make her a valuable asset to any organization.

Denatsha Wilkins

18:33 01 May 24

I really enjoyed the staff! It’s a college town so I didn’t expect the nicest place, but any issues I had were fixed immediately! Aleita is AMAZING. I got orders to be stationed in another state and she helped me get out of my lease in a timely manner. She was always there to help and was pleasant every step of the way. Thanks Aleita! I really appreciate you.

Alexis Womack

14:10 06 Mar 20

ODUrent is absolutely amazing!! I love my apartment. The process was very smooth and the staff is very kind! Very awesome renting experience. Highly recommended!!

Yvette Wilson

17:41 21 Dec 20

The maintenance department has always been quick when coming to repair things in my apartment. Very happy with ODUrent. The people in the office have always been helpful when I call in about work orders.

Jared Jared

13:36 21 Dec 20

I am extremely happy with ODU rent! I love my apartment! The staff has AMAZING customer service and the maintenance team is OUTSTANDING! I receive timely responses and quick service when needed. I appreciate the time and care from everyone on the ODU RENT TEAM!

DARRELLA WILSON

18:41 30 Nov 20

I am a current resident and so far, so good. The maintenance team is efficient and timely. Just today I had an issue with my toilet and within a couple hours Mike came by with the solution and fixed it. Super helpful and professional.

Nicholas Maurer

21:54 11 Oct 22

Vernon came out to repair our A/C. Was very nice, he fixed the repair fast and the office was great at letting me know what was going on.

Hadley D

18:14 26 Oct 20

Great staff! They answered our questions promptly, and they are very easy to talk to, makes renting a pleasure. Very happy with the services provided by ODUrent. Very proactive.

Andrea Brock

20:38 23 Sep 20

This property was not only beautiful to rent with but the staff are excellent!!! Anyone who’s requesting good management service as well attentiveness with a property this is the place you should come to... the maintenance team are urgent and responsive

menah beasley

03:05 07 Nov 20

The Office staff and the maintenance team were very helpful with helping me to resolve some issues that I was having in my apartment. The Mill is by far one of the coolest places to live off campus! My only issue was that the parking spots are limited but I never had an issue finding parking in front of the building. Odurent has made my first experience living on my own the best!

Amanda Wilson

14:34 02 Jul 20

Very reliable and quick to fix any issues, great to rent from!

MICHAEL TURKSON

14:21 28 Apr 20

ODU rent has great consistent service. They put you first and are quick to resolve problems to better your living experience. Highly recommend!

Mike T

19:48 17 Apr 20

We had a shower issue that was fixed right away. talking with the office they helped us fix it quickly. Maintenance was nice

D Eley

17:16 30 Nov 20

I was super nervous to call because I've never done anything like this before but I got blessed to have Kaitlyn answer the phone and she was such a sweetheart. She answered all my questions lightning fast, and made the overall experience of applying for my first apartment as simple and painless as possible. + she's super funny so someone please get this gurl a raise! I'm beggin' ya!

The Floppypinksalmon

20:17 11 Jun 19

Can't say enough about how much I appreciate these people! Highly recommend them. I am so impressed about how kind they are and were concerned more about returning my brother's personal items to me after his passing than they were about the business aspect of running the storage facility and a late bill. If you have any storage or rental needs in the Norfolk area--look them up! So kind, so helpful, and genuine. Thanks you so much!

Nate Manning

22:34 12 Apr 19

great comapny to rent from reputable and honest landlords

Daniel Plawski

21:23 12 Feb 19

Great team to rent from. This is my first year renting from them and I have enjoyed my place. In the future I would love for them to have individual apartments 1 bed or studios only for people who do not want roommates. Thanks ODU Rent.

Tiffany Freeman

13:48 10 Jan 19

ODUrent was able to fix my complaints. Their property 'the mills' is their prized property and for good reason. It's a great spot to stay close to campus. They keep the area safe with a fenced in parking lot, security cameras in the public halls, bolt locks on all the steel doors and concrete walls. I called it a fortress when I lived there. One of the safest places in walking distance from ODU. I've lived there for 2 years and ODUrent has been doing a great job renovating the building, and they're continuing to improve the location. My only gripe with the company is it is mandatory for them to take roughly 200$ from your deposit no matter how clean and perfect of a tennant you are. They use this money to repaint and call multiple cleaning services to clean your room before it is rented out to new renters. Makes sense I guess. Wasn't a big deal, and overall I've had a positive experience with odurent compared to other rental companies or individuals in the area. They're a top notch professional company. Would recommend.

Paul W

16:49 26 Jun 18

Odurent is great! The staff is super friendly and reasonable, especially when compared to other landlords in Norfolk. They have the nicest properties in their respective areas by far and their maintenance team responds to workorders extremely fast!

Alexander Fretz

13:53 05 Apr 18

I lived at 1007 38th street and loved it! The layout in all of the properties are great and I highly recommend renting with ODUrent.

Jake Maines

00:18 05 Apr 18

The mills is a great living enviorment. They offer a rustic loft feel in all of the rooms. In addition they have matenace staff available to rectify any known or unknown issues you may come across. I recommend it to any college student or young adult looking for a living space they can make their own.

Bri Bobbie

16:06 05 Oct 17

I love ODUrent, this is my 2nd year living in one of their properties.. they always respond to emails quickly, the staff is extremely nice (shoutout to my girl Monica). What I love about ODUrent is that their properties are very affordable and they help you find roommates if you're by yourself. Maintenance is always on time. Smoke detector inspections are regular to keep everybody safe. It's just great, I never want to leave.

Jordyn Taylor

02:56 02 Jan 18

This company has help me out a lot . Great employees always willing to help . I’ve been at my apartment for almost 2 years and I haven’t had no problems with the company. whenever I have a maintenance problem though they be real busy they still make time to come out and fix my problems they always help help me with any questions I have. I would recommend and rent from time anytime .

871 Block

19:06 11 Mar 21

This company has done a great job. The house is older so some TLC was expected and issues are sometimes unavoidable, but the staff at ODUrent has done a great job of handling the maintenance issues I've experienced quickly anytime I've reached out. Also, the rent is reasonably affordable even through the crazy rise in the market since COVID too which makes life much less stressful financially. I definitely recommend renting with ODUrent.

Jeannette Perrazzo

19:36 21 Mar 22

very nice and helpful. Had a great experience.

Tyree Hodo

02:55 01 Jul 21

I can’t say ODURent is 5 stars, as a student sometimes you get great service it just depends who you get, but I got Nathan today for a tour and he was 10/10 the best person we’ve worked with yet! Communicated with us very well, explained the walkthroughs of the location, I can say in the past we’ve had awkward experiences where people wouldn’t even really talk. However, Nathan did a great job! Made everything easier for us!

Austin Bratton

20:57 06 Apr 22

I couldn't have asked for a better set up for my first apartment. Moving away from home and living on my own has scary and I wasn't sure what to do. I was excited to live off campus this year and ODUrent made everything simple and easy. This experience helped me find my independence away from my parents and I'm excited to stay for another year while I finish school!

Alana Briggs

14:15 06 Apr 22

So glad to have had a nice place to live so close to campus. Close to all the fun and plenty of food near by. The office staff was nice and friendly. Always helped with all my questions.

Taylor Wells

15:27 28 Mar 22

I have no complaints since living at my current residence. The maintenance team is efficient , timely, and responsive. Every time I submit a work request they arrive either the day of or the next day. No complaints!

Chinyere Osborne

23:19 08 Dec 21

Move in was super easy and the office people are really cool and helpful. Had one issue at move in and they fixed it fast!

Max Lawrence

15:37 30 Sep 21

I couldn’t be more pleased with this rental company and their staff. Not only are they extremely friendly and professional but they are always prompt when dealing with all maintenance issues and/or complaints, questions or concerns. I have recommended many family and friends to odurent and will continue to recommend as everybody I’ve come across has had nothing but positive feedback in reference to this rental company. They are by far the best when it comes to top quality beautiful properties, affordable rents, and the most caring and professional staff. I will continue to rent through this company for as long as I can.

Bridgette Ward

02:59 01 Jul 21

The mills is an amazing property to house with. Their customer service team is extremely nice & helpful. Maintenance comes immediately if you have any issues. I would definitely recommend this place to anyone looking for loft style apartments!

Rican Baby

17:37 25 Feb 21

ODUrent is nothing short of amazing. The staff is very welcoming and provided awesome customer service. Would definitely recommend!

RHONDA COLE

02:01 01 Apr 21

Went to their office in person because I live close. I had found a dead cockroach in my apartment and freaked out, I hadn't seen any other signs but was still very worried. They saw me immediately and I explained to them, and they said they would send a person to spray just in case to and to make me feel more assured. The person came the next day and I feel so much better. Felt like this was handled fast and to high standards. Good management.

Alexandra Skye

12:41 02 Jul 21

Excellent customer service and their Maintenance Team are Rock Stars. Thank you for the prompt response as always. I have been with this place for 4 years. Thanks

Khadija Laassouli

15:17 05 Mar 21

Shay is very helpful and definitely worked with me to help me understand everything! She does her job very well and does everything she possibly can to find an answer or make sure problems are solved and taken care of! I couldn’t be more appreciative! Despite me being upset about bills and my roommate situation she still was polite and respectful and always professional!

Johnae' Wilson

21:07 02 Jun 21

ODU rent has a great selection of houses easily available for many college students being right on campus. Their team is very friendly and makes sure your living is met to the best expectations possible!

Tony Perez

23:45 30 Jun 20

I’ve only had issues with moving in and moving out of ODU rent. I’ve been here for almost 3 years and of those 3 years it’s been great besides that! The maintenance is great and timely! Romando Is so nice and friendly! I move into a different ODU apartment and when he came to do maintenance he said oh you moved! How do you like your new place? Very sweet guy!

Elizabeth Carey

14:02 23 Jul 26

So far we have had numerous issues with our rental but each time we have reported them odu rent has sent someone within a few days. The workers are always very nice and respectful in the house.

GEORGE ZAISER

21:25 06 Nov 20

*writing review for chance to win visa gift card* With my most recent maintenance request, ODU rent has been responsive, comes in at a mannerly time and fixes/ attempts to fix the issue, and usually will let me know when they are unable to fix an issue due to it being something like: replacing the carpet. Their maintenance team doesn't bother me and I can tell they actually want to fix the issues we bring to them.

MADELEINE SALAZAR ACOSTA

02:00 15 Nov 24

My roommates and I had a serious mold problem. Maintenance came out the next morning, as soon as they could. The guy was able to clean all the infected areas, and give us a dehumidifier to insure the problem wouldn’t happen again. I was very happy that maintenance took care of it as quickly as they did!

Courtney Relyea

00:06 08 Feb 22

Odu rent has set the standard for me as far a rental property management. The maintenance team Chris bacon and Raymundo were excellent. Great communication. Great community. I wish the lease agreements were clearer in terms of what’s considered maintenance on what we’re supposed to pay for (the tenant) and what’s considered maintenance they (the company pays towards) like lightbulb replacement is $10 a bulb when you can get a 4 pack for $5.99. Anyways I truly did enjoy my experience renting with them and hope to rent again soon before finding my dream forever home. If you like communication, speedy on-call service from maintenance, no hassle online service which also throws community gestures on holidays at the office then it’ll be great to rent here 🩷. Been here for a year 1/2 and by far best rental experience.

Tahji Rattray

20:55 01 Jul 25

Only 4 stars because everyone else in maintenance who has came by sucks but wayde miller was very nice and knowledgeable. He explained everything to us and even offered to clean up! Which nobody else did after dirtying up our entire home. Will definitely be requesting him in the future. Very good customer service.

aliyah jackson

20:04 10 Aug 23

Rent is very affordable for my place and gives a great sense of Home. Repair people are efficient and very relational. Overall I would say for those living on their own for the first time, ODU Rent is a great realtor to start with!

Jarius Hillman

18:27 29 Jun 20

They are timely and pretty helpful with their maintenance, but sometimes ignore certain requests and you have to contact them again or more directly. Also, you do get problems fairly often so there's that. But they fix it without question so, can't complain too much.

Leah Onosato

18:18 08 Feb 22

My tour guide alone deserves a 5 star, Kirsten . She was amazing, very detail oriented. She also gave me that women's visionary perspective to believe I could make great use of my space. As for odu rent as a whole. The male who works at the front desk is almost never helpful. Puts off work to the women. So basically the majority of the women here are excellent. Now for maintenance, they will be less than helpful and do a bare minimum service even if that means they will have to come back to redo the service . I am not the biggest fan of this company but you get what you pay for.

LISA STAMPER

20:41 14 Apr 26

ODUrent isn't great but isn't bad. In the two years of renting with them, we've had some problems with rodents, appliances, and unpermitted people parking in our lot. While we had to deal with a lot, it got better. Price and location are the redeeming qualities of the rental.

Noah Howrilla

19:45 06 Jun 22

I’m surprised I’m even leaving 3 stars, in the beginning was very excited to be renting with them seemed very smooth and I was in a rush to find housing since I go to school out there, they found roommates for me and they seemed nice. Pictures and everything they post is FALSE ADVERTISING!! We all moved in, cleaning was not done prior to when we moved in, and so many problems with the place already. Rooms are TINY, overpriced rent! Utilities overpriced as well. There was mold all over the place, COCKROACHES, so many issues. Maintenance would come periodically but they barely did anything. Finally found someone to sub lease so I could leave and speaking with the leasing office was such a Hassle. Worst experience ever and don’t rent with them ! Go with anyone else but ODU RENT

VALLERIE CARLSON

17:39 19 Aug 21

Current resident, im honestly not very impressed by odu rent at all. However the maintenance staff has been beyond helpful specifically Mike who has fixed multiple things in my apartment with a great and friendly attitude.

A C

19:22 27 Oct 22

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